Have you ever stopped to think about how functional the space is in your home – and how easy it is to navigate? Or how foot traffic flows in shops, restaurants and office spaces? As you might have guessed, good foot traffic flow is usually the result of meticulous space planning.
Space planning is the first and most crucial part of any interior design process. In-depth analysis of physical space and its use, as well as correlation to structures and natural light is fundamental to creating easy to navigate, well-balanced and functional areas. This in itself is the very definition and essence of space planning.
Don’t make the mistake of assuming space planning is nothing more than minor interior decorating, or something that can be achieved without professional help. As a business owner, such an approach could significantly reduce operational efficiency – and lose valuable customers in the process.
We’ve put together a list of important reasons why space planning should be a vital component of your commercial fit-out.
A Good First Impression
No matter which type of business or commercial property you own – be it a restaurant, an office, or any other retail space – the physical appearance of your space will most often cast the first impression on your potential customers and clients.
Nobody wants to be in an unappealing environment or see poorly laid-out rooms and areas that look muddled. This could give the impression that your place of business is outdated and you are disorganised. Worse still, this can imply a general lack of concern on your side. Staff members will be less motivated and as a result, productivity will decline.
On the other hand, a well-designed space can speak volumes about your company. Not only does it create a pleasant and professional working environment, but it can also demonstrate that your business is cares about both its staff and customers and is in-touch with the latest trends and technologies. Needless to say, space planning and first impressions go hand-in-hand and show real initiative in your role as a successful business owner.
Improved Customer Experience
‘Customer experience’ refers to the experiences and interactions a customer has with your business, throughout the entire customer journey. This forms a holistic perception of your business and plays a critical role in building your brand identity and reputation.
Not only does service and product quality majorly impact customer experience, but the environment is also key driving factor.
For example, your experience of a restaurant will usually be underpinned by 3 fundamental pillars: the quality of the food; the standard of the service; and the ambiance.
The restaurant fit-out is inevitably bears the most significant impact on the ambiance of an establishment. Furniture, fixtures, fittings lighting and sound-proofing are all key components of this. An attractive, inviting dining area goes a long way to improving customer experience.
However, a factor which is often overlooked is that the restaurant or cafe fit-out also directly correlates to workflow within the restaurant – and this influences the level of service provided.
A dysfunctional layout can lead to disarray and delays in the kitchen, confusion and disorder in the dining area – and disgruntled patrons.
A functional layout is key to the success of any restaurant. To ensure the best workflow, maximum covers and happy customers, the space needs to be meticulously planned. This extends to the kitchen and storage spaces, as well as the dining area, bar and payment zone.
Well-Thought-Out Spaces Lead to Increased Productivity
Does it honestly matter whether your working environment feels cozy and welcoming for employees? After all, their job is just to show up and get things done, right? Wrong. This type of thinking is very old-fashioned and ill-advised, and every modern business leader should know that.
Over the years, employee satisfaction has become a integral part of every successful commercial business. Scientific studies have shown that the old cubicle concept of office space is not effective in maximising productivity. Instead, you need a light, open workspace, with separate zones for work areas, meeting spaces and relaxed lounge areas. Ergonomic workstations are also key.
Multiple studies have directly linked the office environment to employee wellbeing, which, in turn, leads to a more productive workforce.
Employee satisfaction can also lead to increased loyalty and reduced staff turnover – at all levels of the organisation.
Therefore, it’s not just good practice as a responsible employer to provide your workers with the best possible working environment, but a proven and effective operational requirement.
Space planning and management is perhaps the most crucial part of this equation. Without it, it’s almost impossible to know how you can best utilize your space – and create an inspiring work environment for your staff. Consider your employees’ needs, curate the ideal workspace and see productivity increase.
Avoiding Wasted Space can Save You Money
To make the best use of your working space and avoid wasting any of it, you need to focus specifically on each worker’s needs. Different roles will require different workspaces. For example, a graphic designer may require multiple large screens and space for printed artwork, whereas an admin clerk will likely only need one screen – and thus a smaller desk.
Work with your fit-out company to identify the workspace requirements of each employee, as well as other zones you need, such as meeting rooms and break-out areas. Collectively, this will determine how much square footage you actually need.
A professional space planner will also come up with clever storage designs, to maximise storage space – even in a small area.
With careful space planning, you may even discover that you don’t need as much space as you initially bought. The bigger your area, the bigger the costs. Switching to a smaller one can save you a lot of money, not just on the lease but also on the fit-out and all ongoing utility costs.
Careful Planning Allows for Growth
As discussed previously, space planning plays a role in cultivating a productive workforce. Satisfied workers mean better work output, allowing you to explore new roads for growth.
As your business grows, invariably so will your office space requirements. Moving premises is costly – in terms of both money and productivity.
Therefore, future-proofing your workspace is intrinsic to effective space planning. Consider your growth path and what that means for your workplace. How much additional space will be required over the next 5 years? Factor that into your office fit-out design, to ensure there is sufficient space to accommodate future employees.
Skillful space planning will not only allow for future growth, but it will also help to maintain a pleasant working environment for your employees. Afterall, no-one wants to end up working in a cramped, confined space.
Expert space planning should anticipate possible future scenarios within the workplace – and make provisions for them. This could mean you have excess space when you first move into your premises, but this is offset by the associated costs of having to move premises again as you grow.
The bottom line is, efficient and well-thought-out space planning techniques are something any modern business owner should be utilizing.
If you’re interested in finding out more information on space planning, interior design, and how it all fits together to benefit your organization, please contact our friendly team today.